How do I book with Biggleswade airport taxis?

We prefer you to book or enquire via email rather than by phone. This is because we are usually driving and will not be able to answer a phone call immediately. We are both the drivers and admin staff of the company. After you make your booking you will be provided with a contact number.

What are your rates?

Our airport transfer rates can be found on the airport fares pages

Can I pay with a credit card?

Yes. We accept all major credit and debit cards and contactless payments.

Do you offer airport transfers?

Airport transfers is what we mostly do. Please contact us via the enquiry form for any other trips.

Is there a surcharge for late-night rides?

Some of the transfers incur a surcharge for late nights. Please see the airport fares page!

What is the cancellation policy?

If you have to cancel for any reason, please let us know within a reasonable time especially if we are booked to collect you from the airport. 

How can I track my taxi?

If you wish to track your taxi, please let us know so that the driver can send you a link!

Do you provide child seats?

Unfortunately, we are no longer permitted by North Herts Council to provide child seats.

Are your drivers licensed and insured?

All of our drivers are licensed and insured to carry passengers. Our vehicles are also licensed and insured.

Can I book a taxi for a future date and time?

You can book a taxi for a future date within 6 months.

What is the waiting time for a taxi?

We do not offer an immediate taxi service. All our taxis need to be prebooked at least a day in advance.

Do you have wheelchair-accessible vehicles?

We do not provide wheelchair accessible vehicles but we can fit most foldable wheelchairs in the boot and assist the passenger.

Are pets allowed in your taxis?

Guide dogs are always allowed in our vehicles. Some other small non-dander shedding pets will be considered on an idividual basis.

How can I provide feedback or file a complaint?

Any complaints and be emailed to info@biggleswade-airport-taxis.co.uk

Are there discounts for frequent riders or corporate accounts?

We believe we already provide the fairest prices and service to all our customers.

What areas do you serve?

We provide our taxi service to all the following areas: 

    • Biggleswade

    • Sandy

    • Potton

    • Langford

    • Broom

    • Sutton

    • Dunton

    • Wrestlingworth

    • Gamlingay

    • Henlow

    • Clifton

    • Northill

    • Ickwell

    • Southill

    • Old Warden

    • Shuttleworth